No. 01 – A live online workshop
If you disappeared for two weeks, what would still work?
Most NDIS providers already know the answer. Not much. Because the chasing, the checking and the remembering all live with you.
Ninety minutes. Build one workflow that runs without you. Leave with it already live.
- Online
- 90 minutes
- Built live, not just explained
- Complimentary
11am to 12:30pm AEST. For NDIS provider owners and leaders.
Who this is for
NDIS provider owners and leaders who are still the one everyone checks with.
You're likely somewhere in here:
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Enquiries come in through four different places and you're the only one who sees all of them
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Onboarding runs on your memory and a folder of emails
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You've thought about systems for months but never had ninety minutes to build one
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Growth means more participants, more admin, and not much more margin
This isn't for you if you already have documented workflows running and you just want a tool comparison. This session builds from scratch.
No. 02 – Where it leaks
You're not the bottleneck. You are the system.
If you have to personally remember, chase or check everything, you don't have a system. You are the system.
Six stages carry your business from first enquiry to ongoing support. Most leaks happen after someone says yes, in onboarding, follow-up, and the handovers nobody wrote down.
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01 Attract
Enquiries arriving across phone, email, the website and LAC referrals, with no single inbox.
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02 Connect
Response time slips past 48 hours and the family goes elsewhere.
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03 Convert
The service agreement sits unsigned and nobody is tracking it.
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04 Onboard
Chasing plan documents, consent forms and NDIS numbers by email.
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05 Support
Shift notes and progress notes scattered, plan expiry dates in someone's head.
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06 Grow
More participants means more admin, not more margin.
No. 03 – What you'll leave with
Not notes. Something that runs.
You will leave this session with one workflow already running in your business.
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01
One workflow, built and running
By the end of the session you have a live trigger-to-handover workflow in your own account. Not planned on paper. Built.
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02
A framework you can reuse
Trigger, action, reminder, handover. Apply it to the next process that keeps leaning on you.
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03
A 30-day challenge
Three simple checkpoints to turn one workflow into a habit your business runs on.
No. 04 – Why it works
You don't need more hours. You need less friction.
Every participant builds their own workflow live, in the session, with support on hand. You leave having done it once, which is what makes you trust doing it again.
Your facilitator
Hi, I'm Thu Anh.
I spent over twenty years in advertising and marketing across Vietnam, Japan, Singapore and Australia, building the systems behind other people's businesses. Now I coach founders and leaders, and I work as a carer coach with a not-for-profit organisation.
That last part is why this workshop exists. I sit with people who give everything to everyone else and quietly forget that support is not weakness. Provider owners are the same story with a compliance layer on top.
You did not start this business to spend your evenings chasing consent forms.
Ninety minutes. One workflow. Let's build it.
Reserve your seat
One seat. Ninety minutes.
You will leave this session with one workflow already running in your business.
Come at a computer, not a phone. Bring one process you're tired of chasing. That's the one we'll build.
Ready when you are
Ready to stop being the system?
The workflow you build in this session goes live the same day. The system keeps the record, so you're not the one holding it all in your head.
You will leave this session with one workflow already running in your business.
Friday 18 September, 11am to 12:30pm AEST. Online, and complimentary.
Stop chasing. Start systemising.